Fees & Finance Assistant
Behind all the care plans, families we support, and activities, is a dedicated office team making it all possible - that's where you come in!
We’re looking for a Fees & Finance Assistant to manage and track client fees, support managers with funding discussions, and ensure payments are accurate and timely. You’ll liaise with local authorities, social workers, and internal teams to make sure our fee arrangements are in line with the level of support the clients receive.
What you’ll do:
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Maintain and update fee records and care hours
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Monitor income, chase outstanding payments, and flag issues
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Support fee negotiations and attend care reviews
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Use financial tools to provide accurate reports and advice
Who we’re looking for:
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Confident with numbers and spreadsheets
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Detail-oriented, organised, and proactive
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Professional communicator who can liaise internally and externally
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Previous finance or admin experience, ideally in care or billing
We're proud to be one of the Isle of Wight's leading providers of support services for individuals with learning disabilities and autism. With over 300 dedicated staff members, we're a vibrant, skilled, and supportive community committed to delivering exceptional care.
Perks:
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Mental health and wellbeing support.
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Employee reward scheme.
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Fun days and Annual Staff Awards events.
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Birthday, Christmans, Easter and 'just because' gifts.
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A company issued MacBook.
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Discounted gym membership.
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Paid in-house training plus learning and development opportunities.
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Competitive salaried pay with paid sick leave.
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5.6 weeks annual leave plus bank holidays which increases with length of service.
Click the PDF icon here for a full job description and person specification.
Pay Structure - Depending on experience
Shift & Schedule - The current working hours are between 35 to 40 per week (dependent on the needs of the service). The current work pattern is 9am to 4pm, with additional hours worked flexibly on either side.
